How can we help?

We offer Free Express Shipping Worldwide on all orders. We know you want your new pieces fast, so we ship from our nearest hub (UK, USA, or Australia).

• UK: 1 Business Day
• USA: 1–3 Business Days
• Australia: 1–3 Business Days
• Europe: 1–3 Business Days
• Rest of World: 2–5 Business Days

All shipments are fully tracked from our door to yours.

Absolutely. The moment your order leaves our warehouse, we’ll email you a tracking link so you can follow the journey.

Yes! Our jewelry is made for everyday life. We use premium stainless steel with an advanced PVD (Physical Vapor Deposition) finish that resists water, sweat, and tarnishing, so showers, swims, and workouts are all fine.

A quick rinse with fresh water after the pool or sea helps it stay beautiful for longer.

Instead of standard electroplating, which wears thin quickly, we apply 18K Gold and Silver using PVD vacuum coating. The finish bonds directly to the steel, making it far more resilient than traditional plating and highly resistant to tarnishing and fading.

One thing to know: tarnish-free doesn't mean scratch-free. Like any jewelry, your pieces can pick up fine scratches and surface wear over time, especially from keys, hard surfaces, or other jewelry. A finish that has been rubbed thin or marked by friction is normal wear, not a color defect.

A little care keeps your pieces looking new:

• Put your jewelry on last, after perfume, lotion, sunscreen, and hair products.
• Rinse with fresh water after chlorine or salt water, then dry with a soft cloth.
• Wipe clean after wearing, and store each piece separately in its pouch.
• For a deeper clean, use lukewarm water, a drop of mild soap, and a soft cloth. It's best to keep your jewelry away from bleach, cleaning products, acetone, hair dye, and abrasive cleaners, and to take it off for heavy lifting or other activities with a lot of friction.

We stand behind our finish. If your piece fades or loses its original color through normal wear and proper care, we'll repair or replace it. Manufacturing defects in assembly or hardware are covered for 10 years. Our warranty covers repair or replacement, not refunds.

Not covered:

• Scratches, dents, and wear from everyday friction (see our finishes answer above).
• Fading or discoloration from chemicals, bleach, perfume, hair dye, solvents, or not following our care tips.

Questions about your warranty? Email support@coluri.com and we'll be happy to help.

Changed your mind? No problem. You can return unworn items in original condition within 30 days of delivery for a refund, store credit, or exchange.

• Condition: Items must be unworn and scratch-free, in their original packaging with all tags, accessories, and protective films (including any films on watches). For hygiene reasons, pierced earrings can't be returned.
• Shipping: Return postage is paid by the customer using a tracked service. Original shipping fees are non-refundable.
• Partial Return: Items purchased with a discount will be refunded based on the adjusted price paid rather than the full price.
• Damaged or defective on arrival: Contact us within 7 days of delivery with photos and we'll send a replacement right away.

To start a return, simply email customer support at support@coluri.com with your order number and the reason for your return. Our team will guide you through the process and provide instructions for sending back your item.

We use the same high standards for our watches as our jewelry:

• Glass: Sapphire Crystal (scratch-resistant).
• Case: 316L Stainless Steel.
• Water Resistance: 5 ATM (Splash/Rain/Shower resistant).
• Movement: Premium Quartz movements for precision.

Follow the steps in the guide below.

Our mesh straps are fully adjustable at home. Please see the diagram below:

Follow the steps in the guide below.